Owning a business means it’s up to you to tackle every operating task, but outsourcing cleaning to a janitorial company will save you time and energy. However, not all janitorial cleaning services are the same.
It doesn’t matter if you have one location, several franchises, or a large industrial building. The right cleaning crew will make your life easier. Once you locate the ideal service, you’ll wonder how you ever managed business without them. But how can you make sure you only hire the best?
Seasoned business-owners won’t settle for anything less than perfection, even when it comes to choosing janitors. The leading cleaning companies all share many similarities. Before you sign a work contract, make sure the team you select features all of these traits:
#1: Professionalism Is of the Utmost Importance
You always make sure your business puts its best foot forward, and the janitorial business you hire should do the same. The most reliable companies professionally present themselves from the moment they arrive until they leave. If the company takes pride in how they behave, you can also assume they will always take pride in the services they provide.
Here’s what you should come to expect from your janitorial company’s services:
- Plenty of hands-on experience. You wouldn’t hire a novice to manage your workers, and you shouldn’t contract inexperienced janitors to clean your workplace. Before you schedule service, make sure the company has experience working in your type of building. For example, the techniques used to disinfect a school may be different from cleaning an oil facility.
- Shows up on time, every time. Time is money, and you don’t want to waste any of this valuable resource waiting for your janitors to arrive. Punctuality is a trait the most successful janitorial services have. And if they need to delay or reschedule your service, it’s up to the company to let you know right away.
- Wears a uniform. The most professional commercial cleaning crews wear uniforms on all jobs. Keeping your company secure is a top priority, so you need to know who is entering and exiting your facility at all times. Uniforms make it easy to identify any janitorial workers in your building. Besides, uniforms create a sense of pride and unity.
- Trains their workers. Janitors do much more than just empty trashcans. They must know how to operate cleaning tools, handle disinfecting chemicals, and respect your property. All of these assets require training. Ask prospective companies what type of on-the-job training they provide their new hires.
- Has a low turnover rate. There’s nothing worse than seeing a different janitorial team each week. Too many cleaning businesses, however, don’t keep their employees. You should be leery of any company that has a revolving door of workers. A high turnover rate is a huge red flag.
- Keeps accurate client records. Would you trust a business if their books were in a state is disarray? Although janitors know how to clean an office from top to bottom, you should also make sure they know how to organize their records. Look for a service that has a system for managing client accounts. A paper trail will make it easier for you to handle your own accounting, and you won’t have to worry about payment discrepancies.
When hiring the best cleaning services, you shouldn’t only pay attention to the results they offer, but you should also consider how any janitorial company you consider operates. Remember, these individuals have access to your workplace. You need to feel comfortable with how they behave. If you don’t think a company acts very professionally, you may want to look elsewhere.
#2: Willingness to Cater to Your Company Needs
Once you contract a commercial cleaning crew, you want them to stick around for the long haul. However, if you want things to work out, they also have to be your ideal match. Since your relationship with a janitorial company isn’t a one-night-stand, flexibility on their behalf is a must.
Ask the company upfront if they will cater to the needs of your business. For instance, if your company has unusual operating hours, are they willing to schedule services when it is most convenient for you? After all, you don’t want your customers to trip over the cleaning crew.
If you want to take a proactive approach to help the environment, make sure the janitors will comply. Perhaps they can help you implement a better recycling system. Maybe they offer greener cleaning options and non-toxic chemicals. The right team will lead your workplace down an environmentally-friendly path. And they will help you keep it clean at the same time.
You want to make sure the janitorial company can provide you with the level of clean you desire. They should also be familiar with all technical cleaning terminology. Make sure they know the difference between cleaning, sanitizing, and disinfecting. And it also doesn’t hurt to find out which they recommend for your work environment. Since every workplace has different needs, your janitorial crew needs to create a service plan that best suits your business.
Flexibility and open communication are the keys to any business relationship. Making sure your janitorial team is the right match will save you down the road. What you want to avoid is a commercial cleaning company that is unwilling to compromise. You don’t work for them—they work for you. Ask questions to find out how flexible a janitor’s services are before you let the ink dry on the contract.
#3: Offers a Wide Range of Cleaning Services
Why do you want to hire a janitorial cleaning crew? Are you looking for someone who will come in once a week to tidy up your office? Do you need a team that can sanitize the entire building every night? Since your cleaning needs may be different from those of a neighboring business, you need to make sure the janitors you hire are up for the task.
Before you schedule a cleaning crew, make sure the company you hire offers all the services you could ever you need. And if you don’t know what you want, have them make a few recommendations. The most honest companies won’t try to upsell you with a service that won’t benefit your facility.
What type of indoor cleaning services do they provide? You should expect to hear the typical answers, such as trash removal, mopping, vacuuming, and sweeping. If you also have restrooms or locker rooms in your building, you want to ensure they have the right supplies to disinfect them thoroughly. Wiping down high-touch surfaces, windows, and mirrors is also a common request.
Floor cleaning is another service the leading companies provide. Sure, a mop and broom will get the floors mostly clean. But a deep cleaning will ensure your floors look like new and last even longer. Find out if the company can polish, buff, or refinish your company’s floors. While you won’t need to schedule this service very often, it’s nice to know your tried-and-true janitors can handle it.
Disinfecting services are also crucial, especially in vulnerable workplaces, such as schools. Viruses spread like wildfire. For this reason, you should make sure to hire janitors that know how to eliminate dangerous germs from your building. Keeping germs and viruses to a minimum will make your facility a healthier place.
Start a Relationship with a Dependable Commercial Cleaning Company
You have options when it comes to commercial cleaning companies, and the selection process may feel a bit overwhelming. As you begin looking around for a janitorial company, make sure the service you choose meets all of your requirements. After all, the cleanliness and health of your business are at stake. Taking the time to interview each company will ensure you sign a contract with the right janitorial crew.
With over 35 years of industry experience, you can count on the team at DNC Facility Services to keep your facility looking its best. We offer a full range of cleaning services and serve a wide range of commercial businesses. Our employees love coming to work each day, and you’ll see their dedication every time they enter your workplace. Get in touch to schedule a commercial cleaning service with the best janitorial company in your area.